Respond to you
Reply to questions, clarify requirements, and schedule surveys or calls.
Govind Engineering
Privacy Policy
How we handle personal details you share when you enquire about our electrical products and services.
Information we collect
We operate a business website with a contact enquiry form. We collect only what you choose to send us so we can reply about stabilizers, panels, solar, transformers, or earthing work.
When you submit an enquiry, we typically receive:
- Name and organisation (if provided)
- Email address and phone number
- Subject, message, and project details you describe
- Approximate load, site location, or product interest if you include them
Our servers and hosting providers may also log standard technical data such as IP address, browser type, and pages visited for security, diagnostics, and basic analytics. We do not intentionally collect sensitive personal data through the website.
How we use your information
Enquiry details are used for business follow-up — not for advertising lists or resale.
Prepare quotations
Size products, estimate scope, and send commercial proposals where relevant.
Service delivery
Coordinate supply, installation, commissioning, or after-sales support if you proceed.
We may also use aggregated, non-identifying website statistics to improve page performance and content. We do not sell your personal information.
Storage and security
We keep enquiry records in our business systems with access limited to authorised staff.
Messages submitted through the contact form may be stored in our application database and forwarded by email to our team so we can respond promptly. Hosting, email, and related service providers process data only as needed to run those services.
We apply reasonable administrative and technical safeguards appropriate for a small manufacturing and services business. No method of transmission or storage is completely secure; please avoid sending passwords or unnecessary financial credentials through the form.
Sharing
We share personal details only when needed to fulfil your request or meet a legal duty.
- Internal team members handling sales, engineering, or installation
- Trusted processors such as hosting, email, or IT providers under confidentiality expectations
- Logistics or component partners only when required to deliver a confirmed order
- Authorities when required by applicable law or to protect our rights and safety
We do not rent or sell enquiry lists to third-party marketers.
Retention
We keep records only as long as they remain useful for the business relationship or compliance.
Enquiry and quotation correspondence is typically retained while a discussion or project is active, and for a reasonable period afterward for follow-up, warranty, accounting, or dispute resolution. When records are no longer needed, we delete or anonymise them where practical.
Your rights
Depending on applicable Indian law, you may request access to the personal information we hold about you, ask us to correct inaccurate details, or request deletion of enquiry data that is no longer required.
To make a request, email or call us using the contacts on this page. We may need to verify your identity before acting on the request. You may also stop marketing follow-up (if any) by telling us you prefer not to be contacted.
Questions about your data?
Reach our Lucknow team — we will clarify how your enquiry is handled.